Returns & Exchanges

At William Wood, we want you to be completely satisfied with your home decor and furniture purchases. If an item isn't the perfect fit for your space, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully repackage your items in their original protective packaging to ensure they are not damaged during transit.

• 3.
  Schedule a Collection

  Choose a convenient pickup date through our courier partner or drop off your package at an authorized luxury furniture handling point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.